Terms of service
Last Updated: August 13, 2026
Welcome to Woriison.
These Terms of Service ("Terms") govern your access to and use of Woriison and your purchase of products and services offered through our website.
By accessing our website, creating an account, placing an order, or purchasing from us, you agree to these Terms. Please read them carefully before making a purchase.
If you do not agree with these Terms, please do not use our website or purchase our products or services.
1. ABOUT OUR BUSINESS
Business Name: Woriison
Website: https://woriison.myshopify.com/
Email: woriisonsupport@gmail.com
Phone: +34 676 22 97 61
Business Address: Sector Descubridores 9, Tres Cantos, Madrid 28760, Spain
We are committed to providing accurate information about our business, products, services, prices, and purchasing conditions.
If you have any questions before or after placing an order, you can contact us using the information above.
2. ELIGIBILITY
You must be legally able to enter into a binding agreement in your country or jurisdiction to purchase from our website.
If you are under the age required to enter into a contract in your jurisdiction, you may use our website only with the involvement and permission of a parent or legal guardian.
By placing an order, you confirm that the information you provide is accurate, complete, and current.
3. OUR PRODUCTS AND SERVICES
We make reasonable efforts to ensure that product and service descriptions, images, specifications, availability, and pricing displayed on our website are accurate and up to date.
Product or service availability may change from time to time.
Minor differences between product images and the actual product may occur where reasonably expected, such as differences caused by screen settings, device displays, or normal product variations.
We will not intentionally provide misleading or inaccurate information about our products or services.
If a material error is discovered in a product description, price, availability, or other important information, we will make reasonable efforts to correct the information and, where appropriate, contact affected customers.
4. PRODUCT PRICES
All prices are displayed on the relevant product or service page before you complete your purchase.
Unless otherwise stated, prices are displayed in
Any applicable taxes, fees, delivery charges, or other mandatory costs will be disclosed to you before you complete your purchase.
The total amount payable will be shown during checkout before you submit your order.
We do not intentionally hide mandatory charges or require undisclosed payments after an order has been placed.
Promotional prices, discounts, and special offers may be subject to specific conditions. Any applicable conditions will be clearly displayed before purchase.
5. ORDERS AND PURCHASES
When you place an order through our website, you are submitting a request to purchase the selected product or service.
After you submit your order, you will receive an order confirmation or other acknowledgment using the contact information you provided.
An order may be declined or cancelled where there is a legitimate reason, including:
- The product or service is unavailable.
- A pricing or product information error occurred.
- We are unable to process the payment.
- We reasonably suspect fraudulent or unauthorized activity.
- The order cannot be fulfilled for legal or regulatory reasons.
- Information required to complete the order is materially inaccurate or incomplete.
If we cancel an order after payment has been received, we will provide an appropriate refund in accordance with our Refund and Cancellation Policy.
We will not intentionally accept payment for products or services that we are unable to provide.
6. PAYMENT
Payments are processed through the payment methods made available during checkout.
You agree to provide accurate and authorized payment information.
By submitting payment information, you confirm that you are authorized to use the selected payment method.
We do not knowingly accept unauthorized payments.
Your order will generally be processed after successful payment confirmation.
If a payment is declined, reversed, disputed, or otherwise unsuccessful, we may be unable to complete the order until the payment issue has been resolved.
7. DELIVERY AND FULFILLMENT
The delivery method and estimated fulfillment time applicable to each product or service will be communicated on the relevant product page, during checkout, or after purchase, as applicable.
For physical products
Where physical products are offered, applicable shipping costs, delivery methods, and estimated delivery times will be displayed before checkout.
Delivery times are estimates and may be affected by circumstances outside our reasonable control, including carrier delays, customs processing, severe weather, or other unforeseen events.
For digital products or services
Where a product or service is delivered electronically, the applicable delivery method and expected delivery timeframe will be stated on the relevant product page or during checkout.
Digital products or services may be delivered by email, customer account, download link, activation information, or another method clearly communicated before or after purchase.
If you do not receive a digital product or service within the stated delivery timeframe, please contact us at woriisonsupport@gmail.com so that we can investigate and assist you.
We will make reasonable efforts to deliver the product or service that you purchased in accordance with the description presented at the time of purchase.
8. CANCELLATIONS
Cancellation rights depend on the type of product or service purchased and the applicable law.
If cancellation is available, the applicable cancellation period and procedure will be described in our Refund and Cancellation Policy.
To request a cancellation, contact us at:
Email: woriisonsupport@gmail.com
Please include your order number and the email address used to place the order.
Where a cancellation request is legally valid and meets the applicable conditions, we will process it in accordance with our Refund and Cancellation Policy.
9. RETURNS AND REFUNDS
Our return and refund rules are provided in our separate Refund and Return Policy, which is available on our website and should be reviewed before placing an order.
The Refund and Return Policy explains:
- Whether returns are accepted.
- Which products or services are eligible for refunds.
- Applicable refund periods or deadlines.
- How to request a refund.
- Any conditions that must be satisfied.
- How refunds are processed.
- Any applicable exclusions or limitations.
If you do not accept returns or refunds for a particular product or service, this will be clearly stated in the applicable policy and, where appropriate, on the relevant product page.
Nothing in these Terms is intended to remove or restrict any consumer rights that cannot legally be excluded or limited under applicable law.
10. CUSTOMER SUPPORT
We want customers to be able to contact us easily before and after purchasing.
For questions about an order, product, payment, delivery, cancellation, or refund, please contact:
Email: woriisonsupport@gmail.com
Phone: +34 676 22 97 61
Business Address: Sector Descubridores 9, Tres Cantos, Madrid 28760, Spain
We will make reasonable efforts to respond to customer inquiries within a reasonable timeframe.
11. ACCURACY OF INFORMATION
We aim to keep our website information accurate and current.
However, occasional typographical, technical, pricing, availability, or other errors may occur.
If we discover a material error affecting an order, we will make reasonable efforts to notify you and provide an appropriate solution, which may include correcting the information, fulfilling the order at the correct price where applicable, or cancelling the order and issuing a refund.
We do not use errors or omissions as a means of misleading customers.
12. ACCOUNT INFORMATION
If you create an account, you are responsible for keeping your login information secure and for providing accurate information.
You must notify us if you believe your account has been accessed without authorization.
You may not use another person's account without their permission.
We may restrict or suspend an account where there is reasonable evidence of fraud, abuse, unauthorized activity, or a violation of these Terms, subject to applicable law.
13. ACCEPTABLE USE
You agree to use our website and services lawfully and responsibly.
You must not:
- Use our website for unlawful purposes.
- Attempt to gain unauthorized access to our systems.
- Interfere with the operation or security of our website.
- Introduce malicious software or harmful code.
- Attempt to commit fraud or facilitate fraudulent activity.
- Provide intentionally false information.
- Impersonate another person or business.
- Infringe the intellectual property or other legal rights of another person.
- Use our website in a manner that could reasonably cause harm to our business, customers, or systems.
We may take reasonable action where misuse or unlawful activity is identified.
14. INTELLECTUAL PROPERTY
Unless otherwise stated, the content available on our website, including our trademarks, logos, text, graphics, photographs, videos, designs, layouts, and other original materials, belongs to us or our authorized licensors.
You may access and use our website for personal and lawful purposes.
You may not reproduce, redistribute, modify, sell, publish, or commercially exploit our copyrighted materials, trademarks, or other intellectual property without appropriate authorization.
Nothing in these Terms transfers ownership of our intellectual property to you.
15. THIRD-PARTY SERVICES AND LINKS
Our website may contain links to or integrations with third-party services, payment providers, platforms, applications, or websites.
Third-party services may have their own terms and privacy policies.
We are not responsible for the independent policies or practices of third-party websites that we do not operate.
Where a third-party service is required to complete a transaction, relevant information about that service will be provided where appropriate.
16. PRIVACY
Your privacy is important to us.
Personal information collected through our website is handled in accordance with our Privacy Policy.
Our Privacy Policy explains what information we collect, why we collect it, how it is used, and the circumstances in which it may be shared with service providers or other parties.
Please review our Privacy Policy before using our website or placing an order.
Privacy Policy: https://woriison.myshopify.com/pages/privacy-policy
17. PRODUCT OR SERVICE WARRANTIES
We will provide products and services substantially as described on our website and in accordance with applicable law.
Nothing in these Terms excludes or limits any warranty, guarantee, or consumer protection right that cannot legally be excluded or limited in your jurisdiction.
Where a product or service comes with a specific warranty or guarantee, the applicable terms will be provided on the relevant product page or accompanying documentation.
18. LIMITATION OF LIABILITY
To the extent permitted by applicable law, we will not be responsible for losses that could not reasonably have been anticipated at the time you entered into the purchase agreement.
Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability that cannot legally be excluded or limited under applicable consumer protection laws.
We will not be liable for circumstances outside our reasonable control, except where applicable law provides otherwise.
19. EVENTS OUTSIDE OUR CONTROL
We will not be responsible for delays or failures caused by circumstances reasonably outside our control, including natural disasters, severe weather, internet or telecommunications failures, government actions, widespread technical failures, labor disruptions, or other unforeseen events.
Where such an event affects an order, we will make reasonable efforts to communicate with affected customers and resume performance as soon as reasonably possible.
20. TERMINATION OR RESTRICTION OF ACCESS
We may restrict or terminate access to an account or parts of our website where reasonably necessary to protect our customers, business, systems, or legal rights, particularly in cases involving fraud, abuse, unlawful activity, or material violations of these Terms.
Termination will not affect rights or obligations that have already arisen or that are required to survive termination under applicable law.
21. CHANGES TO THESE TERMS
We may update these Terms from time to time to reflect changes to our business, products, services, legal requirements, or website.
The most current version will be published on this page with the applicable "Last Updated" date.
Changes will not retroactively alter the terms of an order that has already been completed except where required or permitted by applicable law.
Your continued use of our website after an update means that you acknowledge the updated Terms for future use of the website.
22. GOVERNING LAW
These Terms are governed by the laws applicable in EU Law Precedence, without prejudice to any mandatory consumer protection rights that apply to you under the laws of your country or place of residence.
Where required by applicable law, you may have the right to bring a claim before the competent courts in your jurisdiction.
23. SEVERABILITY
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or modified to the extent necessary to make it enforceable where legally permitted.
The remaining provisions will continue to apply.
24. ENTIRE AGREEMENT
These Terms, together with our Privacy Policy, Refund and Return Policy, and any other policies expressly referenced on our website, form the agreement governing your use of our website and purchases from us.
If there is a conflict between these Terms and a mandatory consumer protection law, the mandatory law will prevail.
25. CONTACT US
If you have questions about these Terms, your order, our products, or our services, please contact us:
woriison
Email: woriisonsupport@gmail.com
Phone: +34 676 22 97 61
Address: Sector Descubridores 9, Tres Cantos, Madrid, 28760 Spain